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Team Helpdesk for Outlook & SharePoint
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Helpdesk system for support team, with seamless integration of Microsoft Outlook and SharePoint. Log, collaborate, analyze and assist in the resolution of issues. Auto-process incoming supports requests and send automated emails...

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# Article Title Author Hits
1 How to cancel a case that was raised accidentally? Administrator 2
2 How to have stakeholders and other users involved passively on a case? Administrator 9
3 How to disable the Team Helpdesk Addin temporarily in Outlook Administrator 98
4 Ways of granting 'Send on Behalf' permission on a mailbox Administrator 115
5 Case item on other's Outlook does not reflect the latest changes made Administrator 130
6 Steps to relocate existing Team Helpdesk SP folders Rehana Rahman 104
7 Problem with using Exchange/Outlook database option for production helpdesk Administrator 97
8 Adding more information (such as telephonic call details) to an existing case Rehana Rahman 109
9 Are they any steps to do w.r.t Team Helpdesk for SharePoint when migrating our Exchange server to newer version? Rehana Rahman 146
10 Can I use Team Helpdesk without Exchange? Rehana Rahman 186
 
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