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Team Helpdesk for Outlook & SharePoint
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Helpdesk system for support team, with seamless integration of Microsoft Outlook and SharePoint. Log, collaborate, analyze and assist in the resolution of issues. Auto-process incoming supports requests and send automated emails...

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# Article Title Author Hits
1 Case ID sorting issues Administrator 4
2 How to cancel a case that was raised accidentally? Administrator 27
3 How to have stakeholders and other users involved passively on a case? Administrator 32
4 How to disable the Team Helpdesk Addin temporarily in Outlook Administrator 129
5 Ways of granting 'Send on Behalf' permission on a mailbox Administrator 145
6 Case item on other's Outlook does not reflect the latest changes made Administrator 168
7 Steps to relocate existing Team Helpdesk SP folders Rehana Rahman 133
8 Problem with using Exchange/Outlook database option for production helpdesk Administrator 125
9 Adding more information (such as telephonic call details) to an existing case Rehana Rahman 132
10 Are they any steps to do w.r.t Team Helpdesk for SharePoint when migrating our Exchange server to newer version? Rehana Rahman 173
 
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