Recent Knowledge Base Articles

  • Increase font size
  • Default font size
  • Decrease font size
Team Helpdesk for Outlook & SharePoint
THS.gif

Helpdesk system for support team, with seamless integration of Microsoft Outlook and SharePoint. Log, collaborate, analyze and assist in the resolution of issues. Auto-process incoming supports requests and send automated emails...

Title Filter     Display # 
# Article Title Author Hits
1 How to disable the Team Helpdesk Addin temporarily in Outlook Administrator 4
2 Ways of granting 'Send on Behalf' permission on a mailbox Administrator 12
3 Case item on other's Outlook does not reflect the latest changes made Administrator 12
4 Steps to relocate existing Team Helpdesk SP folders Rehana Rahman 23
5 Problem with using Exchange/Outlook database option for production helpdesk Administrator 8
6 Adding more information (such as telephonic call details) to an existing case Rehana Rahman 25
7 Are they any steps to do w.r.t Team Helpdesk for SharePoint when migrating our Exchange server to newer version? Rehana Rahman 70
8 Can I use Team Helpdesk without Exchange? Rehana Rahman 88
9 I have registered Team Helpdesk for SharePoint. But every time I restart outlook, it prompts for license. Rehana Rahman 70
10 If I make a new ticket from a phone-call, there is no last email message. How to write an email to the caller? Rehana Rahman 69
 
  • «
  •  Start 
  •  Prev 
  •  1 
  •  2 
  •  3 
  •  4 
  •  5 
  •  6 
  •  7 
  •  8 
  •  Next 
  •  End 
  • »
Page 1 of 8