Recent Knowledge Base Articles

  • Increase font size
  • Default font size
  • Decrease font size
Team Helpdesk for Outlook & SharePoint
THS.gif

Helpdesk system for support team, with seamless integration of Microsoft Outlook and SharePoint. Log, collaborate, analyze and assist in the resolution of issues. Auto-process incoming supports requests and send automated emails...

Title Filter     Display # 
# Article Title Author Hits
1 Team Helpdesk Agent menu not showing in Office 2010/2013 backstage view Administrator 6
2 How to automatically retrieve new cases from SharePoint (added via web browser) to Team Helpdesk folders in Outlook Administrator 193
3 Ideal permission level of each Team Helpdesk subfolders Administrator 498
4 I can't see any cases in the Ongoing Cases folder, while some other users can see them. Administrator 463
5 When I open a case item in Outlook, the form shows 'Disconnected' Administrator 793
6 2 parts of Team Helpdesk - Manager and Client add-ins Administrator 618
7 Login failed for user 'SQLSERVER\USER' Administrator 719
8 Every technician gets a permission issue error when trying to raise a new case or save existing ones. Why is it happening? Administrator 583
9 When I am disconnected from the Exchange, Outlook takes a long time to load and Team Helpdesk crashes. Administrator 705
10 I have a mailbox and I want Team Helpdesk to monitor and process only emails that are related to existing cases. And leave the new emails intact. Is this functionality possible? Administrator 667
 
  • «
  •  Start 
  •  Prev 
  •  1 
  •  2 
  •  3 
  •  4 
  •  5 
  •  Next 
  •  End 
  • »
Page 1 of 5