Recent Knowledge Base Articles

  • Increase font size
  • Default font size
  • Decrease font size
Team Helpdesk for Outlook & SharePoint
THS.gif

Helpdesk system for support team, with seamless integration of Microsoft Outlook and SharePoint. Log, collaborate, analyze and assist in the resolution of issues. Auto-process incoming supports requests and send automated emails...

Title Filter     Display # 
# Article Title Author Hits
1 Case ID sorting issues Administrator 72
2 How to cancel a case that was raised accidentally? Administrator 88
3 How to have stakeholders and other users involved passively on a case? Administrator 80
4 How to disable the Team Helpdesk Addin temporarily in Outlook Administrator 179
5 Ways of granting 'Send on Behalf' permission on a mailbox Administrator 202
6 Case item on other's Outlook does not reflect the latest changes made Administrator 238
7 Steps to relocate existing Team Helpdesk SP folders Rehana Rahman 189
8 Problem with using Exchange/Outlook database option for production helpdesk Administrator 183
9 Adding more information (such as telephonic call details) to an existing case Rehana Rahman 191
10 Are they any steps to do w.r.t Team Helpdesk for SharePoint when migrating our Exchange server to newer version? Rehana Rahman 216
 
  • «
  •  Start 
  •  Prev 
  •  1 
  •  2 
  •  3 
  •  4 
  •  5 
  •  6 
  •  7 
  •  8 
  •  Next 
  •  End 
  • »
Page 1 of 8