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Team Helpdesk for Outlook & SharePoint
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Helpdesk system for support team, with seamless integration of Microsoft Outlook and SharePoint. Log, collaborate, analyze and assist in the resolution of issues. Auto-process incoming supports requests and send automated emails...

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# Article Title Author Hits
1 Case ID sorting issues Administrator 146
2 How to cancel a case that was raised accidentally? Administrator 151
3 How to have stakeholders and other users involved passively on a case? Administrator 131
4 How to disable the Team Helpdesk Addin temporarily in Outlook Administrator 242
5 Ways of granting 'Send on Behalf' permission on a mailbox Administrator 279
6 Case item on other's Outlook does not reflect the latest changes made Administrator 327
7 Steps to relocate existing Team Helpdesk SP folders Rehana Rahman 256
8 Problem with using Exchange/Outlook database option for production helpdesk Administrator 258
9 Adding more information (such as telephonic call details) to an existing case Rehana Rahman 276
10 Are they any steps to do w.r.t Team Helpdesk for SharePoint when migrating our Exchange server to newer version? Rehana Rahman 274
 
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