Configuring an attached
phone to make calls
To enable SupportCalls to use a telephone to make
phone calls, the particular computer needs to have a
voice/speakerphone modem. You can either use the
telephone itself to converse and speak to or use a
headset attached to the computer.
| How to get started? |
| SupportCalls
needs to be feed with the communication port
where the modem is installed (COM). You can
easily find that out by going to Control
Panel > Phone and Modem Options > Modems
tab. You then need to manually select the
correct COM port number from the drop down
in SupportCalls.
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