SupportCalls with Outlook makes use of the different types of views as described below:

Table/List view
All modules contain some version of the Table view - a rectangle made up of rows and columns. Some Outlook menus also refer to this arrangement as a List view. In either case, if you create a new item (by adding a new task to your Tasks List, for example), a new row turns up in the Table view. You see one row for each task in the Table view. Other Table view names start with the word By, which means that items in the view are grouped by a certain type of information, such as entry type or name of contact.

Icons view
Icons view is the simplest view - just a bunch of icons with names thrown together on-screen. The only Icons views that come with Outlook are for viewing notes and file folders.

Timeline view
Timeline view shows you a set of small icons arranged across the screen. Icons higher on the screen represent created items or tasks that began earlier in the day. Icons farther to the left were created on an earlier date. The Timeline in the Tasks module also draws a line that represents the length of time needed to perform a task if you specified its starting and ending times.
 
Cards view
Cards view is designed for the especially for the Contacts module, but can be used for displaying messages in non-contact folder also.  Each item gets its own little block of information. Each little block displays a little or a lot of information about the item, depending on what kind of card it is. It is used by default in all Contact folders.

Day/Week/Month view
Day/Week/Month view is designed particularly for the calendar, but can be used for displaying messages in non-calendar folder also. Like a Timeline view, this view adds Day, Work Week, Week, and Month buttons to the toolbar, enabling you to switch between views easily. All these views also display a monthly calendar. You can click any date in that calendar to switch your view to that date.