OLAP Grid panel
The OLAP Grid control is comprised of a multi-dimensional table with expandable nodes. These nodes group and display data according to the hierarchies used to define the measures and dimensions upon which the underlying data has been organized. Unique features of control allows for building the OLAP-reports of the exceptional level of complexity. In tandem with the OLAP Chart, the OLAP Grid provides an ideal means of clearly conveying data to the user.

OLAP Chart panel
While RadarCube Grid allows working with numbers, the OLAP Chart allows representing the helpdesk data graphically. This gives technicians and managers a unique opportunity to analyze their business data visually, dealing with charts rather than numbers, which is much easier to perceive.

Cube structure panel
The panel contains the Cube structure - measures and hierarchies as a tree. The measures are grouped in the set, displayed in the branch. All the rest of the tree nodes are the dimensions that contain hierarchies. To select a measure for display you need to drag-n-drop it to the Measures panel or the data area. To select a hierarchy for display – drag-n-drop it to the hierarchy area or the pivot panel (rows or columns area).

- Measure - Dimension - Attribute hierarchy - Multilevel hierarchy Measures are grouped in the Measures category. Hierarchies are sorted into folders - dimensions. If there's only one dimension in a hierarchy, it will be displayed in the tree root. Both hierarchies and measures have their own menus. Right click will call the context menu that gives you an option to place the element where you like. You can also filter the selected element (see Filtering hierarchies and measures) or place it to the selected panel.

Pivoting panels
A pivot table lets user design the report online by dragging and dropping measures, dimensions and levels into the pivoting panels. Note that the column panel may contain no more than one (!) measure. Panel elements can be dragged with the mouse to other panels. To filter elements, press the Filter button (see Pivot panel view) or use the appropriate items from the context menu.

Measure panel
Measure panel consists of groups of measures that make up the charts' vertical axes (see Measure panel components). Each group of measures corresponds to a set of charts in the data area. Groups of measures are situated in the main part of the panel.

You can drag measures from one group to another, or extract measures from groups to delete them. To create a new group, you need to drag a measure to a place on the panel not occupied by another group or to the <drop an item to create a new group> panel. Clicking a mouse button on measures will call the context menu. From here, you can move a measure to one of the pivot panels or to the modifiers axis, or assign a measure filter. Also, you can assign the marker type of a chart point and its color.

Filters, Groups, and Sorting
The statistical tool allows for easy selection on what data you want to see and what you don’t. You can apply powerful filters to anything including hierarchy members, and measure values, thus leaving out the unimportant data. You can sort the data to see, for example, the top 10 values and then you can gather the rest values into a single group, so you only have what you really need.

Quick filter panel
	The panel is applicable for quick filtering of elements. You can filter just one hierarchy or one measure at once. To assign a quick filter, use the context menu. Quick filtering of a hierarchy is a simplified version of the Hierarchy filtering editor. You can show or hide hierarchy members, while selecting them from the Hierarchy tree. All the changes will be displayed in the Grid upon checking the "Preview" button. If a non-empty filter is assigned, it will be shown in the Filter panel. To delete a filter, select the "All Members" node and choose the "Delete filter" command on the Filter panel. Quick filtering of measures is a fine way to hide some of the values in the Chart. It doesn't mean you create a measure filter in the Filter area. Repositioning of the trackbar sliders will be reflected with a slight delay (~0.4 second), you can set its threshold values in the input boxes. To clear a filter, check the "Clear" button.

Filter panel
The filtered elements (hierarchies and measures) are automatically transferred to the Filter panel. To assign a filter, you have to move an element to the Filter panel. If the element hasn't been filtered the appropriate editor will be called (Hierarchy Filter Editor for hierarchies and Measure Filter Editor for measures). In the Filter panel, you can call the Filtered Element Editor individually for each element.

On the hierarchy levels' captions area panels you can find the Hierarchy Editor buttons . If the button looks like this , it means that there are hidden members in the hierarchy. Pressing the button calls the Hierarchy Editor.

Reports
The reports panel is located on the extreme left (treeview) and houses both pre-defined and user customized reports. Pre-defined reports are available under Assets, Cases, Callers, Date/Time, Problems, Technicians nodes, where as the user saved reports are listed under 'User-Defined Reports' node. Clicking one of child node report loads the statistical analysis of that report, the resultant of which will be displayed in the Grid or Chart (depending on the current active view).