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For SupportCalls Team Edition, it
typically takes not more than 2 minutes to perform
a managerial install, and just less than a minute
to make a simple client install to each technician's
system.
For SupportCalls Personal Edition, the install
process should take about a minute and consists of
single install only.
Just start MS Outlook, and you are in up and running
(you don't even need to access the support cases
folders!).
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SupportCalls
Installation & Configuration
A step-by-step guide for helpdesk
administrators/managers to configure an
Exchange public folder or mailbox or local
PST to be used
with SupportCalls system.
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For Team Edition |
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Managerial Installation and
Configuration
PDF format*
(474 KB) |
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Managerial Installation and
Configuration
XPS format**
(606 KB) |
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Client Installation
PDF format*
(185 KB) |
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Client Installation
XPS format**
(259 KB) |
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Do more with SupportCalls Unlimited Enterprise
License!
When you have spend so much investment in your
organization's network and software, why just let
them running behind idling?
Get more return on investment (ROI) from the
resources you already own, such as Microsoft Exchange Server,
Microsoft Office Outlook, Microsoft Internet
Information Server etc. In fact, we advocate you to
make full use of our help desk application in as
many departments and locations you want, without
needing to acquired additional licenses! |
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