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A SupportCalls license is available in two trims
- Limited and Enterprise. The
followings are the differences between the two
license type:
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License
trims |
|
Limited license |
Enterprise license |
|
Technician seats |
20 or less |
Unlimited |
|
Number of helpdesks (installations) |
1
(Limited to a single team helpdesk) |
Unlimited
(Can have multiple helpdesks, one
each for every department or team) |
|
Cost (one time) |
800 USD
(One year support contract included) |
1500 USD
(One year support contract included) |
Please note:
As the product is meant to be used by a
workgroup team using an Exchange public folder or
shared mailbox (although it is perfectly fine to be
used as a one-person help desk system either on a
local PST or exchange mailbox), we don't have a
special price for individual seat as of now. We accept payment via PayPal
or ShareIt or an electronic bank transfer. All
prices in US Dollars (USD). Product delivery will be
via electronic downloads (that is, if you have not
already done so) and there are no taxes or shipping
charges.
Purchase a license |
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We support
major credit cards via PayPal/ShareIt payment gateway.
To purchase this product, choose an appropriate edition below and
click the corresponding 'Buy Now'
button to continue. |
You will be automatically redirected to
the PayPal/ShareIt secured website to
complete the payment process. After
a successful transaction, our system will
automatically send the
license to your email
address.
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SupportCalls System (Limited
license)
Upto
20 Technician Seats or less (1 year Support Contract Included) |
800USD |
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SupportCalls System (Enterprise
license)
Unlimited Technician Seats (1 year Support Contract Included) |
1500USD |
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Please note that if
you have selected PayPal
payment, the license information
will be available to you in few
minutes on a separate automated
email from us. For payment via
ShareIt!, it would usually take
a longer time, but well within 24
hours to get the license information
in your email address.
Electronic bank
transfer
We can also accept electronic
transfer of funds to our bank account.
Please contact us to get our bank
information so the funds transfer can be
initiated. Bank Transfers must be in US
Dollars.
Special discount for
non-profit organizations
If the product is meant to
be used for a non-profit
organization such as a public
university/school, charity hospital
etc. you can avail a special
discount on the above amount,
subjected to verification and
approval. You can submit a request
here.
Very Important -
No Refund Policy!
Please be aware there is no refund policy on
software purchases. Our products can be evaluated
for 30 days with no limitation so that you have
enough time to make a decision of whether the
product meet your requirements. Hence, if you have
made a purchase, we assume you are satisfied with
our product or services and henceforth, all sales
are Final. No refund request would be considered nor
entertained.
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Software
Maintenance and Support
Each acquisition of our product is
accompanied by the purchase of a
Software Maintenance Agreement,
which guarantees that you will
receive all software changes,
whether a small update patch or a
whole new version, for the one-year
period of the Agreement. When you
purchase our product, a year support
contract is already included. If the
1 year support contract has expired,
you can renew it to avail support
and future upgrades for free. Refer
to
Support page for more
information. |
