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For new
users, especially for those with
less or no experience with Outlook, initial interaction with the system would be a
learning curve.
Additional Information and
Resources
We
strive to provide as much as information here in
this section, in the form of external links, special
articles, knowledge base, white papers, PDF
downloads etc. The following lists all published
documentation on TeamKB system with Outlook.
Each of the documentation is available in multiple
formats such as Windows Compiled Help (CHM), Adobe
portable document format (PDF*)
or an online HTML version.
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PowerPoint Slide Presentation
This is an introductory slide
presentation on TeamKB System, on what
is it and how it can aid your helpdesk to
automate and increase productivity.
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PowerPoint slide (2007 format) |
All-in-one help manual
This is an elaborate documentation that
will guide helpdesk managers and technicians
alike how to install, configure, and work
with support cases in matter of minutes.
*Before
attempting to read PDF file, you will
need to have the Adobe Acrobat Reader
installed (download
Acrobat Reader ). The free Adobe Acrobat
reader will allow you to view and print PDF
files.
**Before
attempting to read XPS file, you will
need to have the XPS viewer
installed (download
Microsoft XPS viewer now ).
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