Setup & Configurations

Before end-users the web knowledge base, the KB administrator needs to first setup and configure certain settings, in the web access administrative panel in TeamKB in Outlook, and then on the IIS web server. The followings list all the steps required to be performed to get TeamKB website running in few minutes.

	Step 1: Setting up an IIS web folder as virtual directory (or a website)
	Step 2: Set appropriate network permission to the IIS shared folder
	Step 3: Extract/Copy all KB Web Access application files to the IIS web folder
	Step 4: Configure Web Access specific settings in TeamKB add-in
	Step 5: Write/Update XML metadata files from Team for Outlook