100% Microsoft® Office Outlook¹ integration.

Use an Exchange shared mailbox or a public folder.

No database requirement - KB articles are stored in your exchange server (supports hosted exchange server too)

No file server requirement - Only a simple client install

Centralize sharing of knowledge and documents

Find information easily - Keywords and advanced search options in Outlook folder views

Multi-tier problem category-problem types

Custom define the fields you wish to track within the knowledge base

 Workflows for easy content approval and publishing

Provide customizable email alerts so that all your team members are alerted as new KB articles are posted

Use the same exchange folder permissions to grant/deny access to the KB articles

Use the in-built access control mechanism in TeamKB to complement the exchange permissions for enhanced control

Publish KB articles to your website for providing first level support to your end-users (Try a demo of Web KB)

Content formatting with built-in Word editor, embed images and any number of file attachments

Email KB article as DOC, MHT, PDF or XPS document in single click!

Supports export of  KB articles to the following document formats:
- Adobe Portable document (.pdf²)
- XML Paper Specification document (.xps²)
- Microsoft® Word document (.doc)
- Web-archive single page (.mht)
- Filtered webpage (.htm)