Requirements

TeamKB is available right inside your Outlook unlike any other stand alone application and web based knowledge base software. It can be easily deployed through an installer across the entire organization. The following highlights some of the main pre-requisite for running TeamKB for Outlook

Client-Side System Requirements
For staffs who would be accessing and working on the Knowledge base Outlook folders
 
Windows Version   Windows Vista and Windows XP.
 
Outlook Version   Outlook 2007 and Outlook 2003 (SP2 or above). TeamKB system operates directly inside the Microsoft Outlook (using Microsoft's "COM add-in" technology). Outlook Express is not supported.
 

 

Server-Side System Requirements
 For KB administrators/managers who would install and configure TeamKB system
 
MS Exchange Server   All version of Microsoft Exchange Server (including Exchange running in a hosted environment)

TeamKB system does not install any software on your Microsoft Exchange server and therefore functions with any version of Exchange. This approach makes management and administration of the product very simple, and allows you to plan your Exchange product upgrades without additional concern for TeamKB product support.
 
IIS web server (Optional)   All version of IIS starting version 5, 6 and 7.
(only applicable to professional edition that supports the Web Knowledge base site)
 
ASP.NET 2.0 or above (Optional)   The windows server hosting the IIS should have .NET 2.0 or higher to enable ASP.NET. Additionally, under the ASP tab in IIS manager, ASP.NET 2.0 should be active. Download .NET 2.0 Framework
(only applicable to professional edition that supports the Web Knowledge base site)
 
ASP.NET AJAX 1.0 (Optional)   This is not required on the windows server hosting the IIS ASP.NET 3.5 is installed. Otherwise, it needs to be installed. Download ASP.NET AJAX 1.0
(only applicable to professional edition that supports the TWA and CWS sites)
 

Maintenance Requirements
As knowledge base articles are stored in Exchange public folders or mailboxes, TeamKB for Outlook leverages your existing procedures for archiving, backing-up and security settings in Outlook. Hence, no new maintenance processes, synchronization or backup/archiving functions are necessary at all!