Toolbars and Menu

As TeamKB is tightly integrated into Microsoft Outlook, you will find many new interfaces specific to TeamKB in the form of toolbars, drop-down menus, ribbons, forms etc. plugged in to the usual Outlook explorers and inspectors windows. These make it considerably easy to insert or embed KB articles in emails, appointments, tasks or contacts.

TeamKB menu
The TeamKB menu resides on the top of the Outlook interface and is available all the time. It consists of administrative settings, navigations and article views. The administrative settings sub-menu is not accessible (hidden) to those users who don't have Admin-Access.

Toolbars & Ribbons
TeamKB displays a toolbar on the Outlook explorer window depending on the items content of the current active folder. This enables TeamKB to target functionality specific to each Outlook item such as mails, posts, appointments, tasks and contacts.

Outlook 2007 - Mails	Outlook 2003/2007 - Mails
Create a new (empty) knowledge base article Add the content of the selected email to an existing KB article. A dialog window allows for selection of the KB article from the 'Published Articles'. Convert the selected emails to new KB articles directly. Reply the current selected email with a PDF/XPS/DOC/MHT or HTML version of the knowledge base article. A dialog window allows for browsing and selection of the relevant article. Navigation buttons that act as a shortcut to the 'Published Articles' and 'Pending Articles' folders.

Outlook 2007 - Appointments/Tasks	Outlook 2003/2007 - Appointments/Tasks
Create a new (empty) knowledge base article Add the content of the selected appointment/task to an existing KB article. A dialog window allows for selection of the KB article from the 'Published Articles'. Convert the selected appointments/tasks to new KB articles directly. Embed the current selected appointment/task with a PDF/XPS/DOC/MHT or HTML version of the knowledge base article. A dialog window allows for browsing and selection of the relevant article. Navigation buttons that act as a shortcut to the 'Published Articles' and 'Pending Articles' folders.

Outlook 2007 - Contacts	Outlook 2003/2007 - Contacts
Create a new (empty) knowledge base article Send the current selected contact with a PDF/XPS/DOC/MHT or HTML version of the knowledge base article. A dialog window allows for browsing and selection of the relevant article. Navigation buttons that act as a shortcut to the 'Published Articles' and 'Pending Articles' folders.

Navigation buttons - Shortcuts to TeamKB folders