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Installations

It typically takes not more than 2-3 minutes to perform an administrative install, and just about a minute to make a simple client install to each user system. Just start MS Outlook, and you are in up and running.

 

Administrative Install (configuration of server folders)
The administrative installation consists of both client and server tools and has to be performed by the KB administrator/manager before the client tool is installed on every author's system.

 
Download the administrative installation guide (for KB managers)
 Adobe Portable format (PDF)  - 437 KB
Online version
 


Client Install
TeamKB operates directly inside the Microsoft Outlook (using Microsoft's "COM add-in" technology). It is supported on any Windows PC that runs Outlook 2003 or later.

 
Download the client installation guide (for authors)
 Adobe Portable format (PDF)  - 234 KB
Online version
 

 

Do more with TeamKB!

When you have spend so much investment in your organization's network and software, why just let them running behind idling? Get more return on investment (ROI) from the resources you already own, such as Microsoft Exchange Server, Microsoft Office Outlook, Microsoft Internet Information Server etc. In fact, we advocate you to make full use of our help desk application in as many departments and locations you want, without needing to acquired additional licenses! 

 
 
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