Important Notice
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This live chat is
ideally suited for providing quick answers to your
technical questions in a dynamic, interactive
manner. For this reason our technicians don't always
have the freedom to research more complicated
issues. In these situations, you may be asked to
submit a
technical support ticket where our technicians
will be able to more fully devote the time needed to
research your issue and bring it to a prompt
resolution.
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During peak hours, you
may be put on hold for longer than normal periods
due to a higher number of users requesting this
service. Unless an issue is absolutely urgent, you
should request support during off-peak hours or use
email support. Generally, peak hours are between
9am - 2pm (GMT).
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Our live technicians
are constantly training. We continually train them
to serve you in the best possible way. There will be
questions our technicians will not have an answer
for, however, with your support and patience, our
technicians are continually learning and developing
their skills in order to serve you better. |
Thank you for your patience
and we look forward to serving you!
- AssistMyTeam Management |
