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Overcoming the limitation of SharePoint based Issue Tracking system - II
I cannot imagine how a support team can work together and collaborate on issues without some form of tracking and ticketing mechanism put in place in the organization....(1st Feb'12)
 

It’s here! Office 365 support on our products!
By now, most of you might be aware of latest cloud based Office collaboration and services from Microsoft – Office 365. The offering consists of Office Professional Plus, Exchange Online, SharePoint Online and Lync Online....(19th Nov'11)
 

Overcoming the limitation of SharePoint based Issue Tracking system - I
For any product or project life-cycle, issues from end-users and workers are inevitable. Any business processes that require the organization or team to track a high volume of issues...(17th Oct'11)

Products
Ready to get up and running with our out-of-the-box solutions? All these by leveraging your existing investment in Microsoft Softwares.
 

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AssistMyTeam - Products
Helpdesk, Issue Tracking and CRM

Our CRM and helpdesk products are based on Microsoft Outlook add-in and SharePoint technology, and especially designed to automate your critical business processes to increase team productivity and reduce operating costs and at the same time, helping you and your team to improve efficiency.

 
ITIL guided helpdesk system for support team, with seamless integration of Microsoft Outlook. Log, collaborate, analyze and assist in the resolution of issues. Auto-process incoming supports requests and send automated emails or SMS alerts. Integrated knowledge base, asset tracking, SLA and OLAP statistics.
product page | video tour | download  | purchase
 
ITIL guided helpdesk system for individual support person, with seamless integration of Microsoft Outlook. Auto-process incoming supports requests and send automated emails or SMS alerts. Integrated knowledge base, asset tracking and OLAP statistics.
product page | video tour | download  | purchase
 
Helpdesk system for support team, with seamless integration of Microsoft Outlook and SharePoint. Log, collaborate, analyze and assist in the resolution of issues. Auto-process incoming supports requests and send automated emails.
product page | video tour | download  | purchase
 
An add-in for Microsoft® Outlook® that enables support team to raise trouble tickets from Outlook emails and contacts to one or more SharePoint lists, in a single click or, on the fly through automation.
product page | video tour | download  | purchase
 
An add-in for Microsoft® Outlook® that enables you to raise trouble tickets from Outlook emails and contacts to one or more SharePoint lists, in a single click or, on the fly through automation.
product page | video tour | download  | purchase
 
CRM system to help your sales team develop effective sales, marketing and customer service strategies all within your Microsoft Office Outlook. It uses your exchange server to house all your company's information on customers, sales and communication logs to provide a complete view of each entity.
product page | video tour | download  | purchase
 
CRM system to help you to develop effective sales, marketing and customer service strategies all within your Microsoft Office Outlook. It uses your Outlook to house all information on your customers, sales and communication logs to provide a complete view of each entity.
product page | video tour | download  | purchase
 
CRM system to help your sales team develop effective sales, marketing and customer service strategies all within your Microsoft Outlook & SharePoint. It uses your SharePoint server to house all your company's information on customers, sales and communication logs to provide a complete view of each entity.
product page | video tour | download  | purchase
 
CRM system to help you to develop effective sales, marketing and customer service strategies all within your Microsoft Office Outlook. It uses your SharePoint to house all information on your customers, sales and communication logs to provide a complete view of each entity.
product page | video tour | download  | purchase
 
Project Management and Reporting, Sales and Billing

Our project management and sales and billing products are based on Microsoft Outlook add-in and SharePoint technology, and especially designed to automate your critical business processes to increase team productivity and reduce operating costs and at the same time, helping you and your team to improve efficiency.
 

Designed for expense, billing, task and timesheet reporting and management in Outlook. Enables individual team member to track tasks, plan resources and report timesheets to SharePoint.
product page | video tour | download  | purchase
 
Designed for project expense, billing, task and timesheet reporting and management in Outlook. Enables you to track tasks, plan resources and report timesheets to SharePoint.
product page | video tour | download  | purchase
 
Designed for project expense, billing, task and timesheet reporting and management in Outlook. Enables individual team member to track tasks, plan resources and report timesheets to a central database.
product page | video tour | download  | purchase
 
Designed for project expense, billing, task and timesheet reporting and management in Outlook. Enables you to track tasks, plan resources and report timesheets to a central database.
product page | video tour | download  | purchase
 
A complete sales management system in Microsoft Outlook for team with invoicing, inventory management, automated billing, mailing list management, customer management and sales tracking.
product page | video tour | download  | purchase
 
A complete sales management system in Microsoft Outlook for single user with invoicing, inventory management, automated billing, mailing list management, customer management and sales tracking.
product page | video tour | download  | purchase
 
A complete sales management system in Microsoft Outlook & SharePoint for team with invoicing, inventory management, automated billing, mailing list management, customer management and sales tracking.
product page | video tour | download  | purchase
 
A complete sales management system in Microsoft Outlook & SharePoint for single user with invoicing, inventory management, automated billing, mailing list management, customer management and sales tracking.
product page | video tour | download  | purchase

 
Knowledge Base and Expert Systems

Our knowledge base and expert systems are based on Microsoft Outlook add-in and SharePoint technology, and are designed to re-engineer your knowledge management process in your organization, making it easy to find information when you require it the most.

 
Document best practices and solutions for common and recurring problems in a knowledge base, and use the articles to reply to time-consuming and repeated queries from your end-users in a single click. Reduce customer support, improve staff productivity and eliminate time wasted searching for information across disparate systems.
product page | video tour | download  | purchase
 
Document best practices and solutions for common and recurring problems in a knowledge base, and use the articles to reply to time-consuming and repeated queries from your end-users in a single click. Reduce customer support, improve staff productivity and eliminate time wasted searching for information across disparate systems.
product page | video tour | download  | purchase
 
Document best practices and solutions for common and recurring problems in a knowledge base in SharePoint, and use the articles to reply to time-consuming and repeated queries from your end-users in Outlook in a single click. Reduce customer support, improve staff productivity and eliminate time wasted searching for information across disparate systems.
product page | video tour | download  | purchase
 
Document best practices and solutions for common and recurring problems in a knowledge base in SharePoint, and use the articles to reply to time-consuming and repeated queries from your end-users in Outlook in a single click. Reduce customer support, improve staff productivity and eliminate time wasted searching for information across disparate systems.
product page | video tour | download  | purchase

 
Data Transfer, OLAP and Business Intelligence

Our OLAP, Business Intelligence and data management tools are designed to bring sense to the wealth of data stored on Microsoft Office, Exchange and SharePoint.

 
Outlook add-in to parse data from your mails, appointments, tasks or contacts and extract to a database - to archive, share or run reports.
product page | video tour | download  | purchase
 
Provides the critical data link between Microsoft Outlook and SharePoint. Makes it very easy and effortless to publish your mails, appointments, tasks or contacts from Outlook to SharePoint either manually or automatically.
product page | video tour | download  | purchase
 
A groupware add-in for Microsoft® Outlook® that makes it very easy and effortless for workgroup users to publish their mails, appointments, tasks or contacts from Outlook to administrator chosen SharePoint lists.
product page | video tour | download  | purchase
 
OLAP tool to analyze SharePoint data in multi-dimensional view in grids, charts and graphs. Supports pivoting, drill down/slice and dice and filtering. Helps you to gain insight and make new discoveries.
product page | video tour  |  download  | purchase
 
OLAP tool to analyze your Microsoft Access database in multidimensional view and extract mission critical information and intelligence for better decision-making throughout the organization.
product page | video tour  |  download  | purchase
 
OLAP tool to analyze Outlook data in multi-dimensional view in grids, charts and graphs. Supports pivoting, drill down/slice and dice and filtering. Helps you to gain insight into your folder items and make new discoveries.
product page | video tour  |  download  | purchase

 
Document Export and Conversion

Our document file export and conversion products are designed to fill the void that Microsoft left behind in popular Microsoft products such as Outlook and Internet Explorer.

A fast, light-weight add-in for Microsoft Internet Explorer that makes it very easy and effortless to generate PDF, XPS and other document formats right out of the webpages.
product page | video tour  |  download  | purchase
 
A fast, light-weight add-in for Microsoft Outlook 2007 that makes it very easy and effortless to generate PDF, XPS and other document formats right out of your emails.
product page | video tour  |  download  | purchase
 
Track incoming emails and automatically strip attachments and instead save them to a file folder to conserve disk space in PST or exchange mailbox. Attachment files are then available as URLs in the corresponding emails.
product page | video tour | download  | purchase

 
 
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In Spotlight...

Issue Tracker for Outlook & SharePoint

An add-in for Microsoft® Outlook® that enables support team to raise trouble tickets from Outlook emails to one or more SharePoint® lists, in a single click or, on the fly through automation.
 

Home Page | Download | How It Works | Video
 

 
Billing and Payroll Contact Management Document Export & Conversion Helpdesk & Issue Tracking
Inbox Management Information Retrieval Systems Knowledge Base & Expert Systems Resource Scheduling
Project Management & Tracking OLAP & Business Intelligence Sales & Marketing TimeSheet Reporting