Bonjour, c’est un grand moment!

After Arabic support, Issue Tracker ticketing application is now available in French. And no, there is no separate, parallel versions. Instead, the application have cumulative multilingual support in one single package. So, one can change the language in a single click. It is as simple as that!

IT workers around the world have spoken, and they are not all speaking English. In fact, a quarter of our revenue originates from outside the English speaking regions. In light of this revelation, it has been our endeavor always to have support for as many languages spoken around the world in our solutions. It has been our policy to think ‘global’ from day one, especially when the product’s country of origin does not matter to consumers. Because of this aspiration, we had recently launched ‘Language Partner Program’ whereby one can become a volunteer in translating one or more of our products in one’s native language. In return for their contribution and service, we provide our language partners with a variety of benefits and rewards such as free enterprise license to our products, life-time support etc. You can read more on our ‘Language Partner Program’ in my previous blog One such partner is Nicholas Clement and their team who had given their valuable service in translating our Issue Tracker application to French. We express our thanks and gratitude for their contribution.

Team Issue Tracker: ribbon in the Outlook explorer window

Team Issue Tracker: the inspector window of the email in Outlook

Team Issue Tracker: The ticket form used in Outlook to raise a new ticket to SharePoint directly.

Team Issue Tracker: The helpdesk settings data source panel

Team Issue Tracker: The mapping of fields between Outlook and SharePoint

Team Issue Tracker: The email templates manager console

Team Issue Tracker: The admin settings console

Team Issue Tracker: The personal prefences panel. Here in the last tab, notice that you can switch the language to be used in the UI by selecting one from the drop down. for example, French

Team Issue Tracker: The ticket search tool

You can also be our language partner and translate our product to your language and receive many benefits. Read more

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