It is almost 3 years ago AssistMyTeam was conceived and founded and it has come a long way since. The journey and experience has been worthwhile in-spite of all the challenges, stumbling blocks and failures that are associated with a start-up. Today, I am proud to say, it is a pioneer in providing IT business and CRM solutions on three of Microsoft Core platforms – Microsoft Office, Microsoft Exchange and Microsoft SharePoint. Our clienteles include some big names in the fortune 500 companies such as Microsoft Corporation, Samsung, Goodrich, Cybercom, Fujitsu, Capital Finance Company etc. (see the complete list). This is a testimony to the high quality standards we have set in all our products and solutions. Reliable, highly scalable and cost effective solutions are what drives our applications in helping businesses and teams become more information-driven, even more dynamic.

Our foremost task at this point is to make all our products compatible with the new Microsoft Office 2013. With every new Office release, there are changes in workflows and user interface and this is where the time consuming tasks are. We have to make a middle path where the new features in the new Office version is supported without breaking the existing compatibility with older versions of Office. Because quite often many IT departments feel comfortable with their existing versions of Office and seldom rush to adopt new versions. Another challenge we are tackling currently is supporting both 32 bit and 64 bit native versions of Microsoft Office applications. The queries and pressure from prospective and existing users for 64 bit compatibility has lead us to prioritize our short term goals and push back new product development and release. Moreover, who would want to lose a half of Office 64 bit users!

I am very excited about 2013 as what we design and build these moments will steer the direction of AssistMyTeam for the next 5 years – which is exploiting the cloud computing services that Microsoft is focusing on for their office applications. Microsoft Office 365 Exchange and SharePoint Online are such offerings and we have seen in the last year alone, one-third of our clienteles were already using these cloud based services. So, we had been investing heavily in term of funds and development to support Office 365 on all our products. And we are glad that we made the right move.

I also want to reflect on our commitment for giving back to the community. But before that, let me emphasis on an old saying – success is just not merely a reward, rather it is a responsibility. I believe any business, no matter how small or big, can give back to improve the lives of others. And I truly value the exposure and goodwill generated by such acts of kindness. Since its founding, I offer free licenses to use my products to educational institutions and universities around the world. And that tradition is still continued today and I am happy that more than 80 institutions and renowned universities have implemented one or more of my products and solutions in their workstations and departments. Notable among them are in the top ten world ranking including University of Cambridge, University College London (UCL), University of Oxford, University of California, Berkeley (UCB), Columbia University, Stanford University, Australian National University, Canberra. (see the complete list)

So, if you represent an educational institution/university/non-profit organization and would like to use one or more of my software solutions, don’t miss this opportunity. Simply write to us (or refer to this page) to participate in our academic license programs.


By now, most of you might be aware of latest Microsoft’s Cloud based Office collaboration  and services – Office 365. The offering consists of Office Professional Plus, Exchange Online, SharePoint Online and Lync Online.

In the last few months, Office 365 has grown tremendously and widely adopted by small and medium businesses. Add to that, many of our existing customers keep nagging me when the support for Office 365 is planned. Reluctantly, it was decided that the time has come to finally do it. But wait, there is no blueprints or easier way to achieved it. One aspect of Office 365 is the claimed-based authentication which is quite different from the usual NTLM or form authentication, that are quite common in in-housed Microsoft software environment such as SharePoint 2010. So, spent 2 days learning about the new claim-based authentication implementation in Office 365 and another day for finally coming out with a working prototype. The journey was painful, but the end it was worth it, because now, I can proudly display ‘works on Office 365‘ for our products. Moreover, I would be scanning less emails on Office 365 support from now onwards – a relief actually!

The following products are now updated to support Office 365, especially the SharePoint Online service.

1. Issue Tracker for Outlook & SharePoint (Team Edition)
2. Issue Tracker for Outlook & SharePoint (Personal Edition)
3. Team Helpdesk for Outlook & SharePoint
4. Data Publisher for Outlook & SharePoint
5. Team Publisher for Outlook & SharePoint
6. Team TimeSheet for Outlook & SharePoint

The update does not add any new UI or options to go along, only the logic that drives connection to the Office 365 SharePoint Online site is piggyback into existing module. So, there is no new steps to get accustom to and you can keep on using the product the way you had been doing before. What is new is now, you can specify your Office 365 SharePoint site to interface and work with our product, by simply keying in the office 365 team site URL and you will be prompted to provide the credential to log on to the site.

For example, below, the Office 365 team site URL is

And in the credential dialog prompt, you will enter your Microsoft Online Services ID, as the user name. In this context, it is and the password characters.

Note that, Microsoft Online Service ID is the same that you use when signing in to Office 365 site in your web browser.

If the credential provided is correct, it should load up all the lists and sub-sites as shown below.

Edited (30th November 2011): Please note that you need the following requirements to be able to integrate Office 365 SharePoint Online with our products:

Operating System – Vista SP2 or above. Windows XP and 2003 won’t work with Office 365 SharePoints.
.NET Framework – 3.5 or above
Windows Identity Foundation – This component is required to be installed on the system so that our product can work with Office 365 SharePoint lists.

You can download and install this component from below:

For Vista 32 bit (Windows6.0-KB974405-x86.msu)
For Vista 64 bit (Windows6.0-KB974405-x64.msu)
For WIndows 7 32 bit (Windows6.1-KB974405-x86.msu)
For Windows 7 64 bit (Windows6.1-KB974405-x64.msu)

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